When using a Primera color label printer, companies have the necessary support to address equipment problems as they arise. If a clog occurs in a Primera LX900, the solution is relatively easy, as long as users follow the proper instructions. In addition to complete descriptions in the user’s manual, owners of the LX900 also get the standard one-year manufacturers warranty and low operating costs.
Many of the problems associated with the printhead can be addressed through proper storage and maintenance. With an alcohol wipe, you can clean under the head to prevent build-up and keep the head in the printer itself, with the cartridges in their places. However, knowing what not to touch when attempting to fix an issue is important as well: a support PDF from the company warns users against interacting with the print nozzles or copper contacts.
This user’s manual for the LX900 also goes into detail about proper storage techniques, calling on owners to protect the head if they place it somewhere outside the printer.
“Never store a used printhead outside of the printer,” the manual reads. “The nozzles will dry out with exposure to air. If you must store a printhead outside of the printer, place full or empty cartridges in the printhead and put the entire printhead and cartridges in a sealed plastic bag.” The same source suggests that using the printer regularly (and keeping it plugged in) will help keep it in good condition, as it will perform regular updates on its own.
Companies that need all sorts of label types, including food and beverage labels, can benefit from best practices and protection tips to ensure better results from their printer as they take care of it for the long run.